Our Reviews

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Fast and easy service

Sitting area clean and the people are friendly

The service is always exceptional and on time.

I had an excellent experience at Thurston Auto Plaza while getting my oil changed. From the moment I arrived, the service was friendly, professional, and efficient. Matty Randolph went above and beyond to make sure everything was taken care of and kept me informed throughout the process. It’s refreshing to work with someone who genuinely cares about customer service and making the experience hassle-free. I really appreciate the attention to detail and the outstanding service. I’ll definitely be coming back for future maintenance and highly recommend asking for Matty Randolph if you visit Thurston Auto Plaza

Very accommodating with getting the deal together. Also very efficient and timely. No long delays in the conversations ever. Enrique was great!

Excellent

They were very thorough and discovered a potential problem that would have been bad news in the future. I was very impressed that they took the time to look closer at the problem before it became worse.

Matty was very helpful in getting our diagnosis quickly, arranging our insurance, and getting the needed repair done in a timely manner.

We like how the salesman treated us like a person and not money. Made us feel welcomed. Bradley went above and beyond to explain the process to us

All staff were courteous and professional, work was completed promptly and accurately. Thanks!

They got me in right away to assess the problem.

My service representative matty is outstanding, very knowledgeable and attentive. He goes the extra mile to ensure that I understand the repairs that are being done and is transparent about everything he explains I recommend him and Thurstan to everyone I know thank you matty for all your hard work your the best man in the business

quick excellent service

Quality work for a good price

Experience is very nice. Hailey was great.

cada vez estoy convencido de que los mecánicos asen lo que quieren y no el servicio que el cliente pide.

Had a great experience with Hailey and Merrill. They answered all my questions and helped my car purchase go smoothly and pretty fast. Thank you for everything I love my new vehicle!

Excellent service it was quick and easy Thank you Jeff

VERY EASY TO WORK WITH

Was done in a timely matter and I didn’t have to wait very long

Great people

Changed tire and put wipers on in excellent timing.

They didn't tell me they were going to test ride my car for 19 miles. They said they would do two recall updates. Nothing about driving my car for about 20 minutes

Great experience. Salesperson Jeff was very helpful in obtaining an EV in the last few days, before the end of the rebate. Thank you, Jeff C.

always taken care of

Service.

Knowing that I am taking care of.

Apparently this is not a vehicle that your dealership commonly sells. Hence I did not get a comprehensive explanation of all of the trucks features. I am having to figure out a lot of things on my own. There's no real vehicle manual included. The paper one in the truck is minimalist at best. The person who did a short hook up of my phone was not at all familiar with this product.

I had the best buying experience ever. It was better than any other car dealership. The hospitality and great staff made this possible. I would recommend this dealership to anyone. I am glad that I tried this dealership first. I am a first-time buyer, and I am grateful for the company's extensive knowledge of how to help customers. Thank you.