Our Reviews
Steven H|2024 Chevrolet Trax
Confirmed Service Customer
3/13/2025
professional timely service.
WILLITS, CA
Patrick D|2025 Chevrolet SILVERADO EV
Confirmed Sales Customer
3/24/2025
Easy and fast
UKIAH, CA
Jason H|2024 Chevrolet Silverado EV
Confirmed Service Customer
4/8/2025
Very friendly dealership with experienced employees.
UKIAH, CA
Janet F|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/10/2025
Very good service
KELSEYVILLE, CA
Connie A|2025 Chevrolet Trax
Confirmed Sales Customer
4/12/2025
It was very good, the salesman Jeff was helpful and we love the car we bought
CLEARLAKE OAKS, CA
Diane W|2023 Chevrolet Suburban 1500
Confirmed Service Customer
4/18/2025
Thanks for the free coffee! Appreciate the professional staff.
CLEARLAKE, CA
Michael P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/22/2025
Brad was great helped every step. Awesome customer service
WILLITS, CA
Martin B|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/7/2025
We were extremely pleased with the service we received at Thurston Auto Plaza. We were greeted immediately by Orlando Zarate and he listened to what we were looking for. We had tried to get a certain build for our Chevy Tahoe at our local dealership, but unfortunately being a small rural dealership, they were unable to acquire the desired build from Chevrolet. We were going to build our 2025 model we spec'd out, but through genuine customer service, Orlando and his team were able to find a couple of similar 2025 builds and we were happy with the one we purchased! Bonus is that we didn't have to wait to have it built. We would definitely work with the team at Thurston again for any future needs!
EUREKA, CA
Patrick C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/23/2025
Its all about the service they give me. I never have to worry about anything.
REDWOOD VALLEY, CA
Thomas C|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/8/2025
Great experience. Salesperson Jeff was very helpful in obtaining an EV in the last few days, before the end of the rebate. Thank you, Jeff C.
LAKEPORT, CA
Grace H|2026 Chevrolet Equinox
Confirmed Sales Customer
10/16/2025
Excellent service it was quick and easy Thank you Jeff
WILLITS, CA
Patrick C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/27/2025
always taken care of
REDWOOD VALLEY, CA
Darrin M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/27/2025
VERY EASY TO WORK WITH
UKIAH, CA
Steven R|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/3/2025
My experience with the service manager was very good. Good, clear communication. However, it took a long time to diagnose the problem, and then additional days of delay to order the part they suspected was faulty on day one. The part was not expensive and in my opinion should have been ordered earlier in the process.
REDWOOD VALLEY, CA
Kate D|2023 Chevrolet Bolt EUV
Confirmed Service Customer
3/5/2025
all was completed in good time and with extra quality.
FORT BRAGG, CA
Jack W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2025
Great salesman and service department.
REDWOOD VALLEY, CA
Enrique M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/9/2025
Friendly knowledgeable and clean work
UKIAH, CA
Sara S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/10/2025
The repair was made.
REDWOOD VALLEY, CA
Jason N|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/11/2025
Everything went smoothly, one day to find the issue and one day to fix everything. Thank you to your Service Team.
UKIAH, CA
Priscilla A|2020 Chevrolet Traverse
Confirmed Service Customer
6/19/2025
I always have a great experience at Thurstons Chevy. The staff provides excellent customer service.
WILLITS, CA
Diane C|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/2/2025
No comments
FORT BRAGG, CA
Dudley B|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/2/2025
It was an amazing experience for me beau and Trevor was amazing I’ll definitely buy from them again.
UKIAH, CA
David M|2008 Chevrolet Silverado
Confirmed Service Customer
8/11/2025
mechanic had no idea what the problem was with my chevy truck, yet willing to charge me $2000.00 to discover what is the problem, and then once discovering the problem, an additional charge to repair the shaking of the motor. I picked up my truck, took it to a local self-employed mechanic and for $310.00 he fixed the problem. The motor no longer shakes, its been about 10 days and the truck is working again with the same power it had before my engine problem
UKIAH, CA
Steven H|2024 Chevrolet Trax
Confirmed Service Customer
8/19/2025
The service was quick and cmprehensive
WILLITS, CA
Susan C|2025 Chevrolet Silverado EV
Confirmed Service Customer
12/11/2025
All staff were courteous and professional, work was completed promptly and accurately. Thanks!
WILLITS, CA
Steven S|2026 Chevrolet Equinox EV
Confirmed Sales Customer
1/7/2026
Very accommodating with getting the deal together. Also very efficient and timely. No long delays in the conversations ever. Enrique was great!
FORT BRAGG, CA
Bruce Y|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/16/2025
Experience is very nice. Hailey was great.
WILLITS, CA
Sergio R|2018 Chevrolet Traverse
Confirmed Service Customer
11/16/2025
cada vez estoy convencido de que los mecánicos asen lo que quieren y no el servicio que el cliente pide.
UKIAH, CA
Jose R|2026 Chevrolet Trax
Confirmed Sales Customer
11/20/2025
We like how the salesman treated us like a person and not money. Made us feel welcomed. Bradley went above and beyond to explain the process to us
WILLITS, CA